AI Calling Agent for Real-Time, Multilingual Support

Voice-based AI agent that handles both outbound prospecting and inbound customer support—adapting tone, urgency, and language to caller sentiment.

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Challenges in Customer Service Calls

Organizations struggle with slow, inconsistent, and costly call-center processes. Limited staffing leads to long wait times, while a lack of sentiment analysis prevents adaptive, empathetic interactions—undermining customer satisfaction and operational efficiency.

Key Challenges

24/7 staffing and training drive up expenditure
Calls lack real-time tone adjustment based on the caller's emotion
Human agents can’t always meet peak call volumes quickly
Variations in agent skill lead to uneven support quality
Restricted language offerings exclude diverse customer segments

AI-Driven Voice Calling Solution

Our AI Calling Agent leverages industry-specific knowledge bases and sentiment-aware logic to conduct fluent voice conversations. Your team configures each session by selecting the appropriate industry knowledge base (Healthcare, Finance, Insurance, Education, or Telecom) and enabling multilingual support. For outbound prospecting, the agent dials prospects, follows scripted dialogues, captures responses, and adjusts its approach based on real-time sentiment analysis. For inbound support, it integrates with your telephony or IVR system to answer calls, identify caller profiles, and deliver accurate, compliant assistance—modulating tone and urgency as sentiment evolves. This unified, multilingual solution ensures seamless, scalable voice engagement for both proactive outreach and reactive customer service.

Key Benefits