BLS Medix, a leading medical billing outsourcing company in the US was spending 45-75 minutes reviewing each onboarding record manually. Kagen ADD was used to build an intelligent automation system that handled healthcare staffing compliance checks, package selection, and record validation across multiple source systems. The system connected the required data, checked schemas, matched missing IDs, and applied compliance rules automatically, reducing record processing time to 15-30 seconds while improving consistency, accuracy, and operational control.
Healthcare staffing onboarding was slowed by one critical problem: every record needed the right package, credential check, and compliance decision before a candidate could move forward. With data spread across multiple systems, manual review pushed onboarding cycles to 2–3 days and created room for delays, errors, and inconsistent decisions.
Team had to:
Kagen ADD built the system that turned this complex review process into a structured automation layer. It connected Zendesk, Bullhorn, AHA, ABLE, and Snowflake, validated each step, and enabled near real-time, compliant healthcare staffing decisions.
Reduced record processing time from 45-75 minutes to 15-30 seconds, achieving an execution time cut of nearly 97%. This helped shift healthcare staffing workflows from slow batch review to near real-time decision automation, accelerating onboarding without removing auditability.
Reached around 90% accuracy on the first attempt across 10,000+ package options by using a system built by Kagen ADD to check data, apply compliance rules, and validate results before final decisions. This reduced the need for manual review and made decisions more consistent across different state and facility requirements.
Saved approximately 3,900 hours of manual effort annually and reduced onboarding turnaround from 2-3 days to same-day execution. The result was a faster, more scalable healthcare staffing workflow that supported compliant decisions with clear audit logs, monitoring, and replay capability.
